Returns and Refunds

Here at Vacspare, we want all customers to be satisfied with their purchases.

Vacspare adhere strictly to the Competition and Consumer Act 2010, and as such we provide all exchanges and returns as required by this Act.

Please choose your purchase carefully as a refund may not be provided if you simply change your mind. Repairs, refunds or exchanges will not be accepted or provided unless the goods are faulty or unfit for purpose.

All goods purchased online from Vacspare that qualify for a refund may be exchanged for a refund with proof of purchase. This is provided that the goods are returned within 10 days of purchase, have not been used and are in their original packaging. Exchanges will be accepted via courier or post at the expense of the customer.

Our promise to you

We will endeavour to help you out wherever we can - we understand how frustrating it can be if the vacuum bags you ordered do not fit your vacuum cleaner.

To enquire about returning an online order from Vacspare, please contact our friendly Customer Service team.